So, i was going to pop the hood of my car to put in some windshield wiper fluid and the plastic piece that you pull to release the hood completely snapped off. Of course i was livid. I hate it when things go wrong with my car. Anyways, i took it to Auto Zone to see if they could offer me some advice, they didn't have any parts i would need in stock. But the gentlemen at the counter told me if i get a set of pliers i can grab the exposed cable and pull and my hood should pop right open. Well, it didn't work. I have searched and searched the internet for possible solutions. But im thinking im going to have to take her back to the dealership to get fixed. Has anyone else experienced this issue with this make and model? Also any advice would be greatly appreciated. Thank you